Privacy Policy

We collect the following information to provide and improve our services:

• Account Information: Name, email address, and payment details for account creation and billing
• Usage Data: How you interact with our software, features used, and performance metrics
• Technical Information: IP address, device type, browser information, and operating system
• Communication Data: Support requests, feedback, and correspondence with our team

Your information is used for the following purposes:

• Service Provision: Providing access to VideoAI Pro features and functionality
• Payment Processing: Managing subscriptions, payments, and billing inquiries
• Customer Support: Responding to questions, issues, and providing technical assistance
• Product Improvement: Analyzing usage patterns to enhance features and user experience
• Security: Ensuring platform security, preventing fraud, and detecting abuse

We may share your information with trusted partners in these situations:

• Payment Processors: Secure transaction handling through encrypted payment gateways
• Analytics Services: Understanding product usage to improve our services (anonymized data)
• Customer Support Tools: Providing efficient and effective customer service
• Legal Requirements: When required by law or to protect our legal rights

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. Types of cookies we use:

You can control cookie preferences through your browser settings or our cookie consent banner.

You have the following rights regarding your personal data:

To exercise any of these rights, contact us at privacy@videoaipro.com. We'll respond within 30 days.